With any order, get free standard shipping through Canada Post. Every order is processed and shipped from Montreal. Consult the FAQ below for transit times or any other shipping related information.
Free Shipping on All Orders
Shipping FAQ
How long will it take to get my order?
It depends on where you are. Orders usually take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
We ship all orders with Canada Post. Three shipping options are available to you :
- Standard - This is the default shipping option you get with any order. Delivery in 8 to 10 days.
- Expedited - delivery in 5 to 9 days.
- Express - This is the fastest shipping option. Choose it if you're in a hurry and need your gaming fix ASAP. Delivery in 4 to 7 days.
** Veuillez noter que les délais d’expédition sont des estimations fournies par Postes Canada et peuvent varier.
What shipping carriers do you use?
Nous utilisons tous les grands transporteurs et les partenaires de livraison locaux. Vous serez invité à sélectionner un mode de livraison lors du passage à la caisse.
What payments methods are accepted?
Nous acceptons les modes de paiement suivants :
Visa, MasterCard, Amex, PayPal, Apple Pay, Google Pay et Shop Pay
How will I know when my order has been shipped?
Une fois votre commande en route, vous recevez une notification par courriel confirmant l’envoi (assurez-vous de vérifier vos indésirables). Dans ce même courriel, un numéro de suivi vous permettra de suivre l’évolution de votre livraison.
All orders are shipped from Montreal by a bunch of gaming maniacs!
Return Policy
Although we take utter precautions with every order, bad luck can happen. If you received a damaged or defective product and you need to return it for replacement, please contact us here before returning your product.
Return Policy FAQ
My product arrived damaged, what can I do ?
We are sorry if your product arrives damaged, we strive to offer the best shipping experience possible. If you return your product within 30 days once delivered, we will gladly exchange it for a new similar product.
I received my product but would like to return it?
We understand you might have changed your mind or prefer to go with a different product, simply return it unopened within a total of 14 days after delivery. Once received, our team will issue a refund of the total amount minus the shipping fees on your original payment method.
**Submitting a request does not guarantee a refund and for sanitary purposes, all opened and non-defective products cannot be returned.