FAQ

Shipping

Shipping

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What payments methods are accepted?

We accept the following methods of payment:

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay

How will I know when my order has been shipped?

Once your order is on its way, you will receive an email notification confirming shipment (be sure to check your junk mail). In the same email, a tracking number will allow you to follow the progress of your delivery.

Product

Product

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Any question?

Got questions about product specific products? Head over to PS5, Xbox or Nintendo Switch product pages for more answers. Your question has not yet been answered? Our team is available by phone or my email, simply go through our support page.

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