Return and Refund Policy

Before returning your product to us, please read the information below. Also, it is mandatory to contact us before shipping back your product, so that we can initiate the return process together.

My product arrived damaged, what can I do ?

We are sorry if your product arrives damaged, we strive to offer the best shipping experience possible. If you return your product within 30 days once delivered, we will gladly exchange it for the same product. Before sending your product for replacement contact us here so we can better respond to your needs.

I received my product but would like to return it?

We understand you might have changed your mind or prefer to go with a different product. If the product is unopened, you can send it back within a total of 14 days after delivery. Once received, our team will issue a refund of the total amount minus the shipping fees on your original payment method.

Before sending your product for replacement contact us here so we can better respond to your needs.

*Submitting a request does not guarantee a refund and for sanitary purposes, all opened and non-defective products cannot be returned.

Learn more about our Terms and Conditions.